SHIPING METHODS - LAMDA SERVICE

Shipping Information and Costs.

Shipping is carried out all over Greece. Most of our products are shipped within two working days with ELTA courier..
Shipping costs are as follows:
Shipping costs: 2,50€ for shipments within Athens Up to 2 kg
Shipping costs: 3.10€ outside Athens Up to 2 kg
Additional cost per kilo of 2 Kg or more: 1.25€
Cash On Delivery (Cash): 2.40€

ADDITIONAL SERVICES	€
Performance at a predetermined time by telephone	2.4
Saturday performance by phone	2.4

You can also pick up your order from the store (after telephone communication). In this case the cost of shipping is free of charge!
Before you go through our store please call us to make sure your order is ready.

Time of Delivery and Order Acceptance

Orders made until 14:00 are usually shipped on the same day if the products are Directly Available (in stock). Once the package has been delivered to the courier, you will be notified by email (if you have stated your e-mail address) and SMS (if you have a mobile phone number) with the shipping code. You can then follow the progress of your package on the courier company’s website. More specifically, you can enter your shipping code and track the shipping process on the following websites:

http://elta-courier.gr/search.asp for ELTA Courier (Door-Door)

Receipt of the product is usually the next business day of shipment. On some islands and remote locations, it may take one additional business day. The weekends do not become traditions from the couriers.

The delivery time depends on the courier’s journey every time and can not be known when sending the order. If you prefer a specific delivery time, you can write it in the order comments. For our part, we will transfer it to the collaborating courier, which takes these comments into account. Nevertheless it does not mean it will always carry it thought.

Note that courier companies are an external partner of Lamda service.gr. We make every effort to deliver your parcel as soon as possible. If you still have any problems with the courier, do not hesitate to contact us at 210 3473207 to solve the issue that has arisen.

Product Returns – Right of Withdrawal

Return Policy

Due to the nature of online purchases, it is likely that the expectations of the final recipient of the product of its choice are not met due to the lack of physical contact with the type of product to be purchased. Lamda service.gr enables you, through the completeness of the descriptions it posts on its pages, to enjoy the privilege of almost direct contact with the products available from your computer screen quickly and easily. But wishing to help our customers more in order to show the benefits of using the internet in our everyday shoping, we offer the possibility of returning products. Below are the terms and conditions for return.

Return Terms

The date of receipt of your order with the date of submission of the refund request will not exceed 10 calendar days.
The packaging is not tampered with and is in its original (factory) condition.
The product to be returned is accompanied by a proof of purchase or invoice.

Caution! No changes are made to products which are not suitable for return for reasons of health or hygiene and which have been unsealed after delivery, such as personal protective equipment, insecticides, deodorants, repellents, as well as products modified by customer request, as well as altered features.

Return Procedure

For your best service, we suggest that you contact us calling at 2103473207, prior to any return, so that the details of the return are settled in the best possible way.

Return Procedure:Pack the product in a larger box to protect it when shipped. We suggest using the shipping box from us. Put a document in the box that explains how you want us to solve the financial issue if the product qualifies for a refund. Then send the parcel, through the courier agency from which you received your order, to the Department of Returns. When we receive your parcel, we will begin replacing it or credit its value.

If the reason for return / change is due in error to Lamdaservice.gr or to a faulty product, the return costs will be charged to Lamdaservice .gr, otherwise the cost of the return will be borne by the customer. We would like to remind you that if the product does not meet the above mentioned conditions, or the product reaches us corrupted, it will be returned to the sender by charging him / herself.